Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
What they do
Sell services to individuals or businesses. May describe options or resolve client problems.
Kinds of work
- Enterprising: Leading, persuading, selling and starting new projects or businesses.
- Conventional: Organizing information, following clear procedures and working with data and details.
- Social: Helping, teaching, caring for and supporting other people.
Moderate pressure: How much pressure workers in this job report: deadlines, conflict, dealing with upset people, the cost of mistakes, responsibility for others' safety, competition and long hours. It varies a lot from one employer to the next. Source: U.S. Department of Labor worker surveys.
Pay, tasks and more
Salary
BLS Occupational Employment and Wage Statistics, 2025.
What you might do
- Answer customers' questions about services, prices, availability, or credit terms.
- Maintain customer records using automated systems.
- Compute and compare costs of services.
- Create forms or agreements to complete sales.
- Quote prices, credit terms, contract terms, or fulfillment dates for services.
- Inform customers of contracts or other information pertaining to purchased services.
Job outlook
Bright Outlook Numerous Job Openings
- United States
- 3% more jobs by 2035, about as fast as average · about 115,700 openings a year
Openings include new jobs and jobs left by workers who retire or change careers. Projections: U.S. Bureau of Labor Statistics. "Bright Outlook": U.S. Department of Labor.
Where they work
- Computer systems design and related services9.0%
- Management, scientific, and technical consulting services6.6%
- Electronics and appliance retailers6.2%
- Telecommunications6.1%
- Software publishers3.5%
Share of all workers in this career. Source: U.S. Bureau of Labor Statistics, National Employment Matrix.
Some people start through an apprenticeship: paid training on the job, often with classes. Search apprenticeships on Apprenticeship.gov (opens in a new tab) ↗
Career path
How people usually get into this career, from school to their first job and beyond.
You can start in this field with a high school diploma, but people usually spend about 2 to 4 years in related customer-facing work first to build selling skills and confidence. It's a good fit if you enjoy talking with people and helping them find the right service.
High school diploma
4 yearsBuild communication, math, and computer skills, and get comfortable speaking with people, which every sales job depends on.
Customer Service Representative
1-2 yearsAnswering questions and solving client problems teaches you how services are explained and how to keep customers happy, which is the core of service sales.
Sales Representative of Services
2-4 years of related experience before this jobYou now sell services to individuals or businesses, describe options, and resolve client problems while meeting sales goals.
Where it can lead
Sales Manager
4-6 years of experience firstYou move from selling yourself to leading a team, setting sales targets, and coaching other reps; many employers prefer a bachelor's degree for this step.
What you can do now
Ideas for high school and college students.
In high school
- Take a business or marketing classThese classes introduce how businesses sell products and services and how to write a basic sales pitch.
- Join a speech, debate, or business clubSpeaking in front of others builds the confidence you need to talk with clients.
- Get a part-time job with customersWorking a register, a food counter, or a front desk teaches you how to handle questions and tricky customer situations.
- Volunteer for school or community fundraisersAsking people to support a cause gives you real practice persuading others in a low-pressure setting.
In college
- Take courses in sales, marketing, or communicationsA business or communications major gives you a foundation in how customers make decisions and how to present services well.
- Get a campus job in a customer-facing roleJobs like a campus information desk or admissions tour guide build the service and problem-solving experience employers look for.
- Pursue a sales internship or summer sales jobHands-on selling shows you whether you enjoy the work and gives you experience to list on your resume.
- Join a business or sales student organizationMeeting people in the field and practicing presentations can lead to networking and early job leads.
- Learn basic customer softwareBeing comfortable with spreadsheets and customer-tracking tools helps you manage client follow-ups, a common part of service sales.
Tips for getting started
- Look for part-time jobs where you talk with customers, such as retail, food service, or a box office, since that experience shows up on sales job applications.
- Keep track of any results you get, like sales goals met or customers you helped keep, so you can point to them in future interviews.
- Practice explaining a product or service to a friend in simple words; being clear and friendly is a big part of this job.
Related jobs that often lead here
Related jobs a step up
Education, experience and related careers: U.S. Department of Labor. The step-by-step path, where it can lead and what you can do now were written by AI as typical examples; many people take other ways.
College majors that lead here
- General Sales, Merchandising and Related Marketing Operations Certificate: typical pay 1 year after finishing $57,064 a year · typical debt $20,500
Majors: U.S. Department of Education and BLS (CIP–SOC crosswalk). Earnings and debt: College Scorecard, typical across U.S. colleges.
Related careers
- Customer Service Representatives High school diploma
- Telemarketers High school diploma
- Sales Managers Bachelor's degree
- Advertising Sales Agents Certificate or apprenticeship
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Certificate or apprenticeship
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Certificate or apprenticeship
- Marketing Managers Bachelor's degree
- New Accounts Clerks Certificate or apprenticeship